Problem renewed - Issues in Burrel+ Gallery Server

Update 20.05.2024


We experienced technical difficulties with the Burrel gallery server, which are now resolved. Server is now processing media but it take some time before the queue is dissloved. We apologize for any inconvenience! 


Update 08.04.2024


Unfortunately, this issue has returned. We have fixed the problem, but there is a long queue for media encoding. 


---

This issue is fixed on 03.04.2024.

---

Dear valued customers, 


We regret to inform you that we are currently experiencing technical difficulties with the Burrel+ gallery server. Due to unforeseen issues, the server is currently unable to process images. 


This disruption means that customers may not be receiving their photos in the gallery as expected. We understand the inconvenience this may cause and want to assure you that our team is actively working on resolving this issue as quickly as possible.


We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Rest assured, we are dedicated to restoring normal service as soon as possible.