Camera/app technical support contact details

If you have any problems, please first check our FAQ pages. If you cannot find a solution to your problem, you can create a support request to our technical support.


You can create the support request from here


Questions to think when creating the support request:

- How does the problem occur? Describe the problem in as much detail as possible, e.g. are you getting an error message?

- When and where does the problem occur? What were you doing when the problem occurred?

- Can you reproduce the problem or does the problem only occur in a certain situation? 



Please note that we offer support only for Burrel trail cameras. If you have problems with other Burrel product, check contact info from here.