Camera/app technical support contact details

If you have any problems, please first familiarize yourself with the articles found on our Support site, where we answer frequently asked questions and deal with various problem situations. You can find the articles here. If you cannot find a solution to your problem, you can create a support request to our technical support.

You can create the support request from here

Questions to think when creating the support request:

- How does the problem occur? Describe the problem in as much detail as possible, e.g. are you getting an error message?

- When and where does the problem occur? What were you doing when the problem occurred?

- Can you reproduce the problem or does the problem only occur in a certain situation? 

Please note that we offer support only for Burrel trail cameras. If you have problems with other Burrel product, check contact information from here.