How to update an older Burrel camera?

On this website, you can find the update files for older Burrel cameras, such as S10 HD SMS, S12 HD SMS and S12 HD SMS II Control. At the bottom of the page, you will also find instructions on how to update your camera. Please note that the camera update is done directly on the camera using a memory card. 


If you have an other camera model, you can find the correct update files and instructions here. 


Keep Your Camera Updated

We recommend that you always have the latest firmware version (FW version) installed on your camera. To check your current FW version, follow these steps:

  1. Open the camera settings using the Menu button.
  2. Go to the System submenu.
  3. Scroll down and select "Information".



Older Burrel cameras

CameraModelHW VersionFW VersionLink
S10 HD SMS
S12 HD SMS
S12 HD SMS II
Control
S120, S12822, 232021/11/11Download



Important Before Updating

Before you start the update, make sure of the following:

  • The camera password, which protects the camera settings in from unauthorized access, must be disabled. You can find the setting in System submenu. 


Note! If this feature is enabled during the update:

  • The password will no longer work.
  • You will not be able to access the camera settings.
  • The camera must be sent for servicing – and this is not covered by the warranty.


How to update your camera: 

  1. Download the correct update file for your camera from the table above.
  2. Follow the instructions below for older cameras (.BIN file).

Extracting .zip Files

Windows and Mac computers have a built-in function for extracting .zip files.

  • If you have trouble extracting the file, contact our support team. You can do it here.
  • We can send you the uncompressed file via email.


Note! Remember to provide: Camera model and HW version.



Update instructions (.BIN file)
1. Turn the camera power switch to OFF mode. Connect the camera to the computer using a Mini USB cable. Alternatively remove the SD card from the camera and insert it into the computer or a memory card reader.
2. Once the computer recognizes the device, transfer the .BIN file to the root/main folder of the camera's SD card. In the image below, you can see how the update file is transferred from the computer's downloaded files, but the transfer can also be done from, for example computer's desktop. Note that the file cannot be opened on a computer, only the camera can read it.



3. After transferring the file, disconnect the USB cable from the camera or insert the SD card back into the camera.
4. Turn off the camera if it is on.
5. Hold down the PLAY button (the triangle between the Menu and Delete buttons) and turn the power switch to the SETUP position.
6. Keep holding the PLAY button until the camera starts normally. The software update is now complete. The update process may take several minutes.

Note! If an error occurs, format the camera's SD card via the camera settings (SETUP -> Menu -> System submenu -> Format), which will completely erase the SD card. If necessary, try updating again using a new SD card that meets the recommended specifications. SD card recommendations can be found here.
7. When the update is complete, restore the default settings to apply the new transmission settings. Open settings with the MENU button and navigate to the System submenu. Find "Default settings" and press OK. The reset process takes a few seconds.

Note! If default settings is not performed after the update, old settings will remain in the camera, causing it to malfunction.
8. After restoring the default settings, check the camera settings and adjust them according to your preferences. Make sure to enter your contact details in the Sending submenu under "Phone and "Email". Also, check the "SendTo" setting. Settings must be configured directly on the camera.
9. The camera is now ready for use. Make sure the camera sends pictures before using the camera on site. You can test the camera sending function by taking a manual test picture. Instructions can be found here.