Before deciding if your camera needs repairs, please read our frequently asked questions and try our self-help to solve the issue. You can also contact our support if you need help to check whether the unit is broken or the problem is elsewhere.
Burrel camera service
Burrel cameras have a warranty of 12 months starting from the day the product is first sold to the end user. More details about the warranty you can find here.
For service, contact the reseller of your camera.
You can find the estimated service turnaround time in bsuiness days here.
Burrel camera out-of-warranty service
Out-of-warranty service is provided by our partner Pihlatek Oy. Please contact Pihlatek by email at pihlatek@pihlatek.fi
For customers in the Baltic countries, you may alternatively contact Sia Kemek Engineering at info@fotogun.lv
Burrel camera accessories service
The warranty period for accessories used with Burrel cameras, such as rechargable batteries and solar panels, is indicated on the product packaging.
For warranty-releated service of accessories, please contact the reseller of the accessory.
Other Burrel products
For other Burrel products, such as rangefinders and binoculars, please contact the place of purchase.